One call fixes it all.
Trusted property maintenance for homes, landlords and businesses inside the M25. Vetted engineers, upfront pricing, and 24/7 emergency call-outs.
- Response
- < 60 min
- Rating
- 4.9
- Coverage
- All M25
Services
Every trade, one number.
From a dripping tap to a full refurb, our directly-employed engineers cover every property maintenance job across London.
Plumbing
Leaks, boilers, blockages & full installations.
Electrical
Certified electricians for rewiring, faults & fittings.
Carpentry
Doors, floors, shelving and bespoke joinery.
Decorating
Interior & exterior painting done properly.
Locksmithing
Lock-outs, upgrades and emergency entry.
General Repairs
One call handles the whole snag list.
Areas we cover
Every London borough. Inside the M25.
Local engineers based across the capital — from Zone 1 to the M25. Same-day cover in all 32 boroughs plus the City of London.
Not sure if we cover you? If your postcode sits inside the M25, the answer is yes. Call 020 3000 0000.
Central London
North London
West London
Property maintenance in Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, City of London, City of Westminster, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth.
Why Fixerate
London property care, without the runaround.
We built Fixerate because getting a reliable tradesperson in London shouldn't be a full-time job. Fixed prices. Real engineers. Answered the first time.
- Directly employed, DBS-checked engineers — no random subcontractors.
- Transparent, fixed pricing quoted before we start.
- 24/7 emergency line answered by a real person in London.
- 12-month workmanship guarantee on every job.
12k+
Jobs completed
45 min
Avg emergency response
98%
First-time fix rate
4.9★
From 1,200+ reviews
Care plans
Predictable pricing. Zero surprises.
Pick a monthly plan and we'll look after your property. Cancel anytime.
Compare plans feature by feature
Everything included in each Fixerate care plan, side by side.
Basic
£85/mo
3 call-outs / month · up to 1 hr each
- Scheduled maintenance visits1 / month
- Priority booking window48 hours
- Discount on repair labour10%
- Call-outs included (up to 1 hour)3 / month
- 24/7 emergency call-out
- Gas Safe certificate
- Mark-up on materials20%
- Annual property health check
- Boiler & electrics annual service
- Dedicated account manager
- Compliance & certification managed
- Multi-property discounts
- Cancel anytime
Standard
Popular£145/mo
6 call-outs · free emergency · free Gas Safe cert · no materials mark-up
- Scheduled maintenance visits2 / month
- Priority booking window24 hours
- Discount on repair labour20%
- Call-outs included (up to 1 hour)6 / month
- 24/7 emergency call-outFree
- Gas Safe certificateFree
- Mark-up on materialsNone
- Annual property health check
- Boiler & electrics annual service
- Dedicated account manager
- Compliance & certification managed
- Multi-property discounts
- Cancel anytime
Bespoke
Custom
Unlimited call-outs · tailored to your portfolio
- Scheduled maintenance visitsUnlimited
- Priority booking windowSame day
- Discount on repair labourFixed trade rates
- Call-outs included (up to 1 hour)Unlimited
- 24/7 emergency call-outFree
- Gas Safe certificateFree
- Mark-up on materialsNone
- Annual property health check
- Boiler & electrics annual service
- Dedicated account manager
- Compliance & certification managed
- Multi-property discounts
- Cancel anytime
Secure online checkout via Stripe & GoCardless — coming soon.
Package FAQs
Everything you wanted to ask before signing up.
Straight answers on what's included, how billing works, and how our engineers respond across London.
Still not sure? Our team will help you pick the right plan — no pressure.
Our Rates
Clear, fair & transparent pricing.
For customers not on a landlord maintenance package. No hidden costs — just honest hourly rates, 24/7 across London.
Landlord package customers: all standard maintenance is included in your plan. These rates do not apply to you.
Day Rate (6AM – 6PM)
Standard rates for work completed between 6:00 AM and 6:00 PM.
Night Rate (6PM – 6AM)
A 50% surcharge applies for work completed between 6:00 PM and 6:00 AM.
Important
Rates are for non-contract customers only. Package customers: not applicable.
Standard Rates (Non-Package)
All prices are exclusive of VAT.
General repairs & maintenance
Attending site to diagnose the issue
Includes labour and standard tools
After the first hour
Includes labour and standard tools
After the first hour
Includes labour and standard tools
After the first hour
Includes labour and standard tools
After the first hour
Clearing blockages
Includes labour and standard tools
After the first hour
Flat pack & furniture assembly
Per appliance
Non-destructive entry / lock changes
Bespoke pricing – POA
MINIMUM CHARGE
1 hour minimum charge applies to all jobs. Thereafter charged in half hour intervals.
CHARGING IN INTERVALS
Work is charged in half hour intervals thereafter.
MATERIALS CHARGE
All materials supplied by us are subject to a 20% charge.
PROFESSIONAL & RELIABLE
Our engineers are fully qualified, insured and committed to the highest standard of work.
24/7 AVAILABILITY
We're available 24/7, 365 days a year for all emergency needs.
Not on a package? Get a quick quote.
Fast, no-obligation quotes from our team.
Terms & Conditions
- All rates are exclusive of VAT.
- A 1 hour minimum charge applies to all jobs.
- Work is charged in half hour intervals thereafter.
- Night rate (6PM – 6AM) is 50% above day rate.
- These rates are for non-contract customers only.
- Landlords on a maintenance package receive all standard maintenance as part of their agreement – these rates do not apply.
- We reserve the right to amend these rates at any time.
Reviews
Trusted by Londoners.
"Boiler died on a Sunday night. Fixerate had an engineer at my door in Islington within 45 minutes. Unreal service."
"We manage 40 rentals across West London. Switched to the Bespoke plan last year — response times halved, bills down."
"Turned up when they said, fixed it properly, tidied up after. That shouldn't be rare, but it is. Refreshing."
Burst pipe? Power out? Locked out?
Tap to call our London control room now — engineers on the road across all M25 postcodes, 365 days a year.
Something broken? Let's fix it.
Call our London control room 24/7, or drop us your details and we'll be in touch within the hour.